1 reviews | Active since Jul 2016

29 Nov 2017, 10:23

Charging credit card without notice

The experience of booking and getting the car was good with no problems at all. However, I was charged R266 from my credit card at 9pm at night without any notice or warning. I then cancelled my credit card thinking my card was exposed or *****ulant. Only the following day did they notify me that it was for a traffic fine without attaching the original fine or any proof of the fine. I don't believe it is correct that they simply charge my credit card without notice.

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply29 Nov 2017, 10:41
Official

Good day,

Thank you for your review

Please be advised that your complaint has been assigned to a customer services agent who will be in contact shortly

Thank you

Tempest Car Hire