lL
lisaleeroberts L

1 reviews | Active since May 2016

01 Nov 2016, 16:10

Charged for something I wasn't told I would be charged for

<p>Rented a car for a few hours from Lanseria.</p> <p> </p> <p>On rental agreement which I signed it stated under refuelling charge R0, however on my invoice there is a charge of R212,85 and re-fuelling service fee of R15??</p> <p><br />My actual fuel used probably cost less than the charge itself! I was also within the 200km free. </p> <p> </p> <p>Emailed Tempest and no response</p> <p> </p> <p>Please advise regarding this urgently </p> <p> </p>

0
Replies (1)
Tempest Car Hire
Tempest Car Hire's reply02 Nov 2016, 15:12
Official

Dear Lisa Lee

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Debtors