1 reviews | Active since Jul 2013
Car hire deposit refund
I recently hired a car through Tempest Car hire. I returned the car 2 weeks ago on a Thursday, but I had forgotten the tow bar in my cousins car since we were towing her. I did call Tempest to let hem know I'll bring it, which I did (last week Tuesday). However I have still not received the deposit they took. I've never had an issue with them before. So it's a concern for me since it's been over 3 working days, and I still don't have the deposit?
Dear Itumeleng
Thank you for bringing this matter to our attention this has been escalated to the respective branch manager for urgent assistance and to advise on the reason for the delay with your refund.
We will revert back to you shortly as soon as we received feedback and resolution on the matter.
Yours personally,
Tempest Car Hire - Customer Service
Dear Itumeleng
Thank you for bringing this matter to our attention this has been escalated to the respective branch manager for urgent assistance and to advise on the reason for the delay with your refund.
We will revert back to you shortly as soon as we received feedback and resolution on the matter.
Yours personally,
Tempest Car Hire - Customer Service