Billed and not informed of the billing

Hi there,<br> <br> I am copying some of what I have emailed yesterday and today to them.<br> <br> I see that a deduction of 396.95 has been made for usage of a car for 3 days. Today i see it was actually deducting R447. Please advise exactly what this is for or who I can escalate to as it is more then quoted and promised? The car hired had a flat battery on Saturday eve and on Sunday morning, Sunday morning they replaced it with another for the day as i needed to give it in Sunday afternoon. There were clearly no damages OR extra KMs used as we were literally just in PE in a MAX 30km radius of the Airport.<br> <br> On the quote, it was R387 and as per email I was told you will charge for 2 days (not 3) so am sure it would be R258 because of the dead battery inconvenience i experienced twice.<br> <br> A certain Sharon has assisted here and there - thank you very much ... but the rest of the team isn't communicating?<br> <br> Thank you<br> Yatish