KV
Kobus V

1 reviews | Active since Mar 2009

13 Jun 2017, 07:10

Beware of hidden charges - don't trust the quote they give you.

<p>Discovery has a new car rental partner. Their online quotation was the cheapest so I went with them. However the eventual cost was more than their quote as well as the quotes from the other Vitality partner.</p> <p> </p> <p>I.e. on approach to the airport I filled up the car then dropped it at car rental returns. On receiving the invoice it appears that they forced another litre of petrol into the vehicle (probably the 500ml used to return the car to the depot and another 500ml for them to go back to the filling station) and then they charged me an additional R40 for the "service".</p> <p> </p> <p>That is ridiculous!</p>

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply19 Jun 2017, 14:42
Official

Dear Kobus

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Tempest Car Hire - Customer Service