1 reviews | Active since Jul 2016

27 Dec 2018, 08:48

Bad service

We made a booking online for the 27th at 8 am. We were early. The ladies at the counter at king shaka said that it will take 45 mins. We waited for more than an hour and all the ladies could do was talk to each other. Eventually we were told that there is to van. But originally told us to wait the 45mins it's being prepared. You guys have the worst service... Even the customer service could assist. Why lie and say its being prepared....

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Replies (2)
's update12 Feb 2019, 18:59
Reviewer Update
Till this day there is no apology.... Rather book with avis they are very reliable.
Tempest Car Hire
Tempest Car Hire's reply13 Feb 2019, 16:10
Official
Good Day Ma'am, 

Thank you for affording us the opportunity to look into this matter for you.

Kindly note that a customer care representative will be contacting you shortly.

Thank you 

Customer Care