Bad Service

<p>We arrived at the Durban Airport, Tempest Car Hire, on Thursday 27th May :</p> <p> </p> <p>1. The gentleman behind the counter refused that the person who pays for the car can only be the driver.</p> <p>Why can’t you pay with a company card? So I had to spend all of my personal money for the weekend because of incompetence and get refunded from my company the following week. </p> <p> </p> <p>2. He then gave us the wrong car (Toyota Carola)</p> <p> </p> <p>3. After going back to the office with all the luggage, we received the VW polo 1.4 Sedan key</p> <p> </p> <p>4. Get to the car and there were some ants and a bee in the car. Nothing really to be concerned about at the time.</p> <p> </p> <p>5. The very next morning, Friday 28th, the car was invested with ants, 100’s of them. Which I have video proof for. every door, aircon system was crawling with ants.</p> <p>- There was a nest with eggs in the car</p> <p> </p> <p>6. The cost of the rental was also insane and false advertising. They have reserved R5k on my card for a hire of a little VW polo.</p> <p>I went to Cape Town and rented a BMW 3 series for R3k with AVIS. (excellent service from thier side when i used them) </p> <p> </p> <p>bad service and bad car. Never using Tempest again. </p>