Bad customer service

Reserved a group T vehicle online received mail regarding my Reservation Number: TJOZI***RS2. Arrived at the Parkstation branch to be told the online system shouldnt have booked this type of category they were out of those vehicles. The consultant wanted to blow us off and I refused to leave out a vehicle she started giving us attitude, another employee came to assist she told us we had to wait awhile while they prepared a lower grade vehicle that just came in. We waited 2 hours where we were given a Cherry and told that they will replace the vehicle later in the day, still paying the same rate as the Group T vehicle.<br> <br> This is the worst service ever received.