Bad Attitude Towards Customers and Her Staff

Hello Peter,<br> <br> I recently booked a vehicle at Tempest in Park Station and during colllection of the vehicle I received terrible service that'll turn any customer off from a brand. I was told the car was being prepared although I had made the reservation ages ago and had to wait for three ****** hours and the person I was dealing with told me to wait and be strong and not complain as they were doing me a favour as the car was not available readily for them to prepare in advance and was fetched from Jet Park.<br> <br> The person giving me attitude I think was the manager and I suppose her name might have been Gift if my memory is not failing me and she was also unprofessional and spoke to her staff in an unruly disrepectful manner in front of us customers. The branch at Park Station now renders bad servic ever since the arrival of the new manager, ever since this whole experience I am thinking of no longer patronising Tempest.<br> <br> I am so livid that I was on a receiving end of a bad attitude and if Temepst doesnt do anything about this I will have to end my five year relationship with them.<br> <br> Unhappy Customer