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marlisa B
1 reviews | Active since Jun 2017
19 May 2023, 12:32
Additional charges upon collection
Very worried about the exorbitant additional charge we had to pay when we collected a vehicle and which has also still not been refunded. Would like to understand the additional R6000 charged upon collection
Helpful (0)
Replies (3)0
Replies (3)
Tempest Car Hire's replyOfficial
19 May 2023, 13:02Good Day Please share your RA number (reservation/reference number) with us. We will escalate your query with Customer Services to assist
Tempest Car Hire's reply19 May 2023, 13:02
Official
Good Day Please share your RA number (reservation/reference number) with us. We will escalate your query with Customer Services to assist
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marlisa B's updateReviewer Update
19 May 2023, 13:06Booking reference number: ZA***
Confirmation: ***
Confirmation: ***
mB
marlisa B's update19 May 2023, 13:06
Reviewer Update
Booking reference number: ZA***
Confirmation: ***
Confirmation: ***
Tempest Car Hire's replyOfficial
19 May 2023, 14:06 Hi Marlisa, our team has informed us that your complaint has been resolved. Please let us know if there is anything else we can assist you with.
Tempest Car Hire's reply19 May 2023, 14:06
Official
Hi Marlisa, our team has informed us that your complaint has been resolved. Please let us know if there is anything else we can assist you with.