1 reviews | Active since Sept 2016
ABSOLUTE WORSE COMPANY TO EVER HIRE A CAR FROM. DISHONEST ABOUT EVERYTHING FROM START TO FINISH. DONT EVER DEAL WITH
Firstly I gave the car back with a full tank (which was filled about 5 kms away from their offices) and was still charged for refueling and given a dishonest and unfair explanation about it when I called the call centre.
Secondly I originally hired the car for 7 days and then needed to extend for another 2 days. I called the call centre to extend and was asked if they can debit my credit card another R705 for the 2 days which I agreed to. Now the statement shows that amount was added to my deposit and that now the 2 extra days were actually an amount of R954 or something like that.
None of this was explained to me and you guys are being dishonest with people's money. Be truthful and tell people everything that they're getting themselves into before they sign to rent your cars. How do you expect to run a successful business when it's based on lies and dishonesty.
Thirdly I was charged for toll charges which are now also being deducted from my deposit. This was also not explained to me and I wasn't made aware of this. How can you charge people for tolls when the tolls are no longer in effect?
I want an e toll statement from you guys showing that amount and I want the agreement that I signed showing that I agreed to all these extra charges.
