1 reviews | Active since Sept 2016

29 May 2023, 20:54

*****

I will never use tempest Car Hire anymore, this is the 3rd time if I return the car they point out scratches that were there when I picked up the car, this time around I took pictures of all the scratches on the car before leaving Capetown airport, when I returned the car a lady by the name Neliswa Dlumane sent an email pointing out scratches/ dents that they say occurred while I had the car. I responded to her email with my proof that the car had scratches before I took it, sad part after doing their investigation there was no apologies what so ever, their so unprofessional.

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Replies (1)
Tempest Car Hire
Tempest Car Hire's reply30 May 2023, 08:31
Official
Good Day We apologise for the experience you had with us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback