RK
Ronny K
1 reviews | Active since Apr 2022
03 May 2022, 13:54
2ND REFUND COMPLAINT @TEMPEST CAR HIRE AT OR TAMBO INTERNATIONAL AIRPORT
This is my second review on Tempest car hire @OR Tambo international Airport.
I wrote a review on Friday the 29th of April. Nomsa told me to send a proof of confirmation for the car booking on booking.com. I did exactly that and no one has gotten back to me.
I have been calling the company since today morning, speaking to different people and asking for Nomsa. They are busy telling me to wait, that they will come back to me but no one is getting back to me. I'm so disappointed and worried, why is it so difficult to refund me my money? Basically everyone is ignoring me.
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Tempest Car Hire's replyOfficial
03 May 2022, 14:59Good day.
Thank you for bringing the matter into our attention.
Kindly note that we have sent an email responding to your complaint as vehicle was never checked out by Tempest Car Hire and payment was done into Bookings.com. Please contact them directly for the refund as no funds were paid to us (Tempest Car Hire)
Kind regards
Tempest Car Hire
Thank you for bringing the matter into our attention.
Kindly note that we have sent an email responding to your complaint as vehicle was never checked out by Tempest Car Hire and payment was done into Bookings.com. Please contact them directly for the refund as no funds were paid to us (Tempest Car Hire)
Kind regards
Tempest Car Hire
Tempest Car Hire's reply03 May 2022, 14:59
Official
Good day.
Thank you for bringing the matter into our attention.
Kindly note that we have sent an email responding to your complaint as vehicle was never checked out by Tempest Car Hire and payment was done into Bookings.com. Please contact them directly for the refund as no funds were paid to us (Tempest Car Hire)
Kind regards
Tempest Car Hire
Thank you for bringing the matter into our attention.
Kindly note that we have sent an email responding to your complaint as vehicle was never checked out by Tempest Car Hire and payment was done into Bookings.com. Please contact them directly for the refund as no funds were paid to us (Tempest Car Hire)
Kind regards
Tempest Car Hire