As usual horrible service from Tembisa hospital

My sister was reffered from the local clinic to the hospital with Appendicitis,she was given a letter for urgent admission,when she gets to Tembisa hospital help desk she was told to go sit down as her condition is not an emergency.the disrespect in this place.we supposed to be seing this hospital as a safe place but the service is getting more horrible by day filled with nurses that dont want to work after taking an oarth.date : 11/11/2021 time between 14:00 to 19:00