CM
Complainant M
1 reviews | Active since Nov 2014
21 Apr 2026, 07:32
Worst worst of the worst
Where do i start, let see, I have closed my account but i still get sms that i owe, i have close up account letter from you but everyday i still get reminded of you.
Secondly, last month when i was still your client i complained about washing machine being broken, your technician come for five minutes and they force you to sign the document to say the machine is fixed while you can see that they didnt even work on the machine and the machine is definitely not fixed. so now you left me with the broken washing machine
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
21 Apr 2026, 07:43Thank you for bringing this to our attention,We understand that you are currently left with a non-functional washing machine, which is unacceptable. This may include arranging a proper repair, replacement, or collection of the faulty unit, depending on your preference and the status of your account. We value the time you spent as our customer and regret that your experience ended this way. We are committed to resolving this matter promptly and fairly.
Teljoy's reply21 Apr 2026, 07:43
Official
Thank you for bringing this to our attention,We understand that you are currently left with a non-functional washing machine, which is unacceptable. This may include arranging a proper repair, replacement, or collection of the faulty unit, depending on your preference and the status of your account. We value the time you spent as our customer and regret that your experience ended this way. We are committed to resolving this matter promptly and fairly.
CM
Complainant M's updateReviewer Update
21 Apr 2026, 08:27You can come and collect the machine
CM
Complainant M's update21 Apr 2026, 08:27
Reviewer Update
You can come and collect the machine
CM
Complainant M's updateReviewer Update
23 Apr 2026, 11:39Thanks but please stop sending me invoices now, you just send me the invoice for full amount while my account is closed
CM
Complainant M's update23 Apr 2026, 11:39
Reviewer Update
Thanks but please stop sending me invoices now, you just send me the invoice for full amount while my account is closed