1 reviews | Active since Nov 2014
Worst supplier ever!
I have a acount with teljoy for almost a year now in the begining everthing was great but as time progressed everthing changed. The last to months i did not pay my account up to date because if been struggeling to get my faulty equipment repaired.So i paid a amount of R2000 per month to try and get reaction no reaction received so my first complaint on hello peter help me to get my equipment booked in. So i arranged to pay my acount up to date as soon as equipment is repaired. Three weeks went buy with no cominication. So i phoned in and they said the found the problem and is just waiting for the part so i said i will bring my acount up to date the next day.<br> Next morning at 9 am i received a call from their tecnical department saying sound system under warenty and lg must replace it so another three weeks past and no replacement yet. Today i received a letter saying my acount is in arrears and im getting billed for equipment i dont have and my contract staits if faulty get repaired or replaced now the customer gets billed for a unit that is faulty from supplier. The worst part is teljoy listed me on itc for not paying my account up to date but the do not keep theire terms.
My apologies for the delay on your home theatre service/replacement, I am assured that we have been assisted accordingly by our Technical department.
Thank you.
Kind Regards
Wendy
Best regards,
My apologies for the delay on your home theatre service/replacement, I am assured that we have been assisted accordingly by our Technical department.
Thank you.
Kind Regards
Wendy
Best regards,
