Worst Service. Useless and false promises

After being pre-approved online I had to submit a document. Sent the document and was told that I will be contacted shortly. A week later I contacted Teljoy to get told that I was approved and an agent will contact me with the online contract. Then I phone again to be told that the appliance was faulty and waiting for new stock, so I app**** for a different appliance. I was told that I will be contacted shortly. 2 days later I phone again to cancel the application and was told I will be contacted within 5min. 1 hour later still nothing. Worst customer service. No care for their customers