LS
Laurika S
1 reviews | Active since Aug 2014
07 May 2024, 11:42
Worst service ever!!! Will never use them again!!
I have being paying almost more then two years for a laptop I got from Teljoy, the laptop went dead almost a year and a half ago, just died, took it to a compouter guy and he said nothing can be done, found out from a friend the same happened to hers, after contacting Teljoy I got no response to help me or fix the problem, I am still paying for a laptop that does not work!!! Horrblie service, I am sropping paying for something that is not working!!!
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Replies (5)LS
Laurika S's updateReviewer Update
07 May 2024, 11:49My ***
LS
Laurika S's update07 May 2024, 11:49
Reviewer Update
My ***
LS
Laurika S's updateReviewer Update
07 May 2024, 11:51Worst service ever!!! Will never use them again!!I have being paying almost more then two years for a laptop I got from Teljoy, the laptop went dead almost a year and a half ago, just died, took it to a compouter guy and he said nothing can be done, found out from a friend the same happened to hers, after contacting Teljoy I got no response to help me or fix the problem, I am still paying for a laptop that does not work!!! Horrblie service, I am sropping paying for something that is not working!!!
My ***
My ***
LS
Laurika S's update07 May 2024, 11:51
Reviewer Update
Worst service ever!!! Will never use them again!!I have being paying almost more then two years for a laptop I got from Teljoy, the laptop went dead almost a year and a half ago, just died, took it to a compouter guy and he said nothing can be done, found out from a friend the same happened to hers, after contacting Teljoy I got no response to help me or fix the problem, I am still paying for a laptop that does not work!!! Horrblie service, I am sropping paying for something that is not working!!!
My ***
My ***
Teljoy's replyOfficial
07 May 2024, 12:18Good day Laurika,
We understand how frustrating it can be to have a product malfunction, especially when you're still paying for it.
Please know that customer satisfaction is our top priority, and we take these matters very seriously. We would like to investigate your case further to understand what went wrong and how we can assist you in resolving this matter.
Rest assured, we are committed to ensuring that you receive the service and support you deserve. Thank you for bringing this matter to our attention, and we look forward to resolving it to your satisfaction.
We understand how frustrating it can be to have a product malfunction, especially when you're still paying for it.
Please know that customer satisfaction is our top priority, and we take these matters very seriously. We would like to investigate your case further to understand what went wrong and how we can assist you in resolving this matter.
Rest assured, we are committed to ensuring that you receive the service and support you deserve. Thank you for bringing this matter to our attention, and we look forward to resolving it to your satisfaction.
Teljoy's reply07 May 2024, 12:18
Official
Good day Laurika,
We understand how frustrating it can be to have a product malfunction, especially when you're still paying for it.
Please know that customer satisfaction is our top priority, and we take these matters very seriously. We would like to investigate your case further to understand what went wrong and how we can assist you in resolving this matter.
Rest assured, we are committed to ensuring that you receive the service and support you deserve. Thank you for bringing this matter to our attention, and we look forward to resolving it to your satisfaction.
We understand how frustrating it can be to have a product malfunction, especially when you're still paying for it.
Please know that customer satisfaction is our top priority, and we take these matters very seriously. We would like to investigate your case further to understand what went wrong and how we can assist you in resolving this matter.
Rest assured, we are committed to ensuring that you receive the service and support you deserve. Thank you for bringing this matter to our attention, and we look forward to resolving it to your satisfaction.
LS
Laurika S's updateReviewer Update
13 May 2024, 13:38Teljoy does not care about customerservice, still I am getting a bill, but no NO effort to solve my problem!!!!!!!! Please NEVER USE THEM!!! I WILL NOT KEEP.ON PAYING FOR A BROKEN LAPTOP!!!! NEVER MISSED A PAYMENT, BUT AFTER SIX MONTHS TRYING TO RESOLVD THIS I WILL NOT PAY ANYTHING ANYMORE!!!!
LS
Laurika S's update13 May 2024, 13:38
Reviewer Update
Teljoy does not care about customerservice, still I am getting a bill, but no NO effort to solve my problem!!!!!!!! Please NEVER USE THEM!!! I WILL NOT KEEP.ON PAYING FOR A BROKEN LAPTOP!!!! NEVER MISSED A PAYMENT, BUT AFTER SIX MONTHS TRYING TO RESOLVD THIS I WILL NOT PAY ANYTHING ANYMORE!!!!
Teljoy's replyOfficial
13 May 2024, 15:04Our service team has been trying to reach out to you but both your numbers always go on voicemail, please provide us with a number were they can get hold of you.
Teljoy's reply13 May 2024, 15:04
Official
Our service team has been trying to reach out to you but both your numbers always go on voicemail, please provide us with a number were they can get hold of you.