Worst service ever

So I have app**** online.... They say it's eazy peezey... A week back they called to confirmed delivery and I corrected the delivery adress via email as they requested from me so delivery can take place next day..... Then nobody shows.... I phoned over 50 TIMES to them to just get transferred to someone else cost me lots of phoning fees.... Then they say they'll get back to you.... Then it just never happens.... Then someone who's having powers gets to you and arrange for quick corrections on their side and the delivery team and they tell you yes between 18h00 and 19h00 your product will be deliver today.... 18h07 the delivery guy send a whatsapp " sorry they had to pause the delivery till further notice and his phone is off... Pathetic isn't even the word for this people working here. I had to pause 2 days in 1 week for them to shunt me round with false hope.

So if I turned out to have a big credit record then they'll dance for me just so I can buy from them??? How stupid can their customer service be and the section who's clearing everything before it can go out. If I struggle like this before even having the product how much more will I even struggle if I have it and needs to be serviced or so??? Come on if you let things happen it means you and your customers are happy.

Don't put a bone in front of a dogs nose and pull it back.... You will definitely get biten.