EN
Ezel N

1 reviews | Active since Dec 2015

14 Jun 2021, 16:35

Worst service ever

We have a fridge that has been giving problem since shorty after we purchased it. There has been 4 technicians out to repair everytime a few moths later we sit with the same problem where the fridge does not cool. On Thursday 10/06 a technician was send out i had things in my fridge he worked o. The fridge and now the fridge that did not cool is freezing up even if on 1 and all glass bottles that was in my fridge has burst. This is really horrible service and can not believe that i am receiving this service from teljoy as i was told no one will be responsible for this.

0
Replies (4)
Teljoy
Teljoy's reply15 Jun 2021, 07:40
Official
Good Day Ezel ,

Thank you for getting in touch with us.

Please be advised that your query has been escalated to the Technical Team regarding the unit.

An agent will be in touch with you.

Regards
The Teljoy Team 
Teljoy
Teljoy's reply15 Jun 2021, 10:41
Official
Hi Ezel,

I trust you are well.

Please be advised that a technician will be out today regarding the unit.

Regards
The Teljoy Team 
EN
Ezel N's update23 Jun 2021, 15:52
Reviewer Update
Wat disappointed service from teljoy. After this complain the technician came to "fix" the fridge and stillbit is not cooling this is really disappointing service from teljou
Teljoy
Teljoy's reply29 Jun 2021, 10:26
Official
Hi Ezel,

Thank you for reverting. 

Please be advised that your query has been escalated to the Technical Team regarding the unit and an agent has been in touch regarding the unit.

Regards
The Teljoy Team