KP
Koketso P

1 reviews | Active since Jan 2021

12 Jan 2022, 10:16

Worst service

Ahh, where to even start... I hope that when you consider to business with Teljoy you do some proper research really not worth the headache.

Bought a fridge through them and after my 3 years contract has elapsed they still bill me for the unit. This is the 3rd month trying to get hold of a finance division that ceased to exist. Thank you for showing me never to make use of this service. Still awaiting feedback....

0
Replies (1)
Teljoy
Teljoy's reply12 Jan 2022, 10:40
Official
Good day

Our rentals are not fixed-term contracts. We offer monthly rental subscriptions with the option to upgrade, downgrade or cancel at any time. Along with this is the option to take ownership after a predetermined time, provided the notice of ownership has been sent to us via email (*** ). 

This is all explained in our terms and conditions, freely available on our website: https://www.teljoy.co.za/terms-and-conditions . 

Our collections team will get in touch and assist further. 

Regards
The Teljoy Team