VL
Vaughan L

1 reviews | Active since Feb 2019

07 Feb 2019, 13:07

worst Customer Service EVER!!!

My email to Teljoy about the bad service I received....

So let me get this straight yesterday I had passed all checks including credit and was approved, I have the emails and sms to prove it. Today I am told I dont qualify after over 3 months of waiting just because I tell you yesterday that you must phone my landlord to confirm where I stay. This is the most pathetic service I have ever received and I will be taking this further just because I dont agree with how you handled this situation. You can keep the application, I will take my business elsewhere as I have no problems with my credit rating I have checked it. But in order to make sure people know about this shocking service you gave me I will not leave it there.

0
Replies (1)
Teljoy
Teljoy's reply07 Feb 2019, 13:25
Official
Hi Vaughan,

Please note that we conduct checks on all our clients. We apologise for the delay in providing feedback on your application. A supervisor will be in contact with you to advise why you have been declined. 

Regards,
The Teljoy Team