SW
Shanay W

1 reviews | Active since May 2018

03 Feb 2025, 15:10

why am i receiving invoices from you when It was confirmed on a recorded call no more fees are applicable to me

why am i receiving invoices from you when It was confirmed on a recorded call no more fees are applicable to me and the fridge has been collected, my contact is done with you guys, so WHAT? reverse this or I will go to the onbidsman

0
Replies (1)
Teljoy
Teljoy's reply03 Feb 2025, 15:23
Official
Hello Shanay,  

We're sorry to hear that you've received an invoice for a disconnected unit. We've looked into this and escalated it to the relevant team. 

They will contact you shortly to assist. Thank you for your patience.