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jB
jaco B

1 reviews | Active since Nov 2016

27 Aug 2018, 08:21

Where is my TV?!?!?!

I bumped my tv accidentally and the screen showed lines(in short) I phoned Teljoy and they came to collect the tv the next day(I was impressed) Now, it has been 2 almost 3 weeks and they gave me a **** replacement tv while they fix the other. I have now phoned and phoned and phoned and I always end up dropping the phone because everyone working at Teljoy wants to transfer me to the next person. Do you know how frustrating it is to tell your story 10 times over because of it?! I am paying a very steep monthly amount now for having a **** small tv... I find it only fair that in the interim I pay less for the **** small tv while you take your time to fix mine don't you think.

If you had some answers for me that would help but I am only getting transferred.

Please sort this out ASAP

Regards

0
Replies (2)
Teljoy
Teljoy's reply27 Aug 2018, 08:38
Official

Good day,

We sincerely apologise for the inconvenience caused.

We have escalated this to the manager.

Regards,
The Teljoy Team

jB
jaco B's update31 Aug 2018, 08:24
Reviewer Update
Hi Again, thanks for sorting out so quickly...BUT... I came home 2 days ago and saw the new big tv and I was happy. So last night I had time and I thought I will load all my usual apps on the tv...it turns out that this new tv that you gave me as a replacement is also a **** cheap tv. To start with my tv had silver edge and this one a black edge same with leg stands. This new tv is almost 10kg lighter than my tv. My tv had 4 HDMI inputs and this one does not My tv had 2 usb ports that was 2.0 and 1 that was 3.0 this one only has 2 ports of 2.0 this is the my tv.... https://www.letstango.com/product/hisense-65-inch-4k-ultra-hd-smart-uled-hdr-tv-65m7000 This is the tv you gave me... https://hisense.co.za/product/65-uhd-smart-n3000-65n3000uw One is cheap and **** and the other not cheap and not **** I will n ot pay R1300 a month for this **** tv Come and change it