Where 36 is actually 37

I'm tired of fighting with this company, they always get away with their bad accounting. So all I want to do now is to inform everyone that wants to make use of their services to do the following 1) Never pay the extra money asked for during the first month of rental, that money does not ever appear on your account, so if you've paid you might as well write it of immediately. . Otherwise you should insist on your account where it shows that the money was deposited. I've had more than one 36 month contract ending after 37 months. 2) Always make sure of the notice date and start giving notice two or three months ahead of the date. 3) Teljoy gives their contact centre staff email addresses but this means nothing. Always address the contact centre -CUSTOMER CARE- as customer care. If you try and reach someone that actually tried to help you, they will just tell you that the person you tried to reach does work there anymore so your request ended in junk mail. 4) it's actually better to buy the item on lay bye or account than trying teljoy. the only thing that works with them is the insurance.