CW
Caitlynn W
1 reviews | Active since Oct 2020
19 Oct 2020, 11:52
WASTE OF TIME.
Honestly, where do I even begin. The application itself took forever because consultants just don't get back to you. I sent through all the documentation, only to find out that the application was declined. No reason was given, and I cannot even get through to a consultant to find out. Such a waste of time. I don't even want to know how you treat your clients in the books when this is how you treat potential clients.
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
19 Oct 2020, 12:10Good day Caitlynn, We hope to find you well. We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers. Should you wish to view your current rating, please visit, http://www.lucidliving.co.za/registrationtj/ for more information. Kind regards,
The Teljoy Team
The Teljoy Team
Teljoy's reply19 Oct 2020, 12:10
Official
Good day Caitlynn, We hope to find you well. We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers. Should you wish to view your current rating, please visit, http://www.lucidliving.co.za/registrationtj/ for more information. Kind regards,
The Teljoy Team
The Teljoy Team
CW
Caitlynn W's updateReviewer Update
19 Oct 2020, 12:36I was informed by your consultant that this would not be an issue. Honestly I feel like I dodged a bullet anyway. But thank you for your lovely automated response. I'm sure someone complaining about your services will find it useful.
kind regards,
I'm not impressed.
kind regards,
I'm not impressed.
CW
Caitlynn W's update19 Oct 2020, 12:36
Reviewer Update
I was informed by your consultant that this would not be an issue. Honestly I feel like I dodged a bullet anyway. But thank you for your lovely automated response. I'm sure someone complaining about your services will find it useful.
kind regards,
I'm not impressed.
kind regards,
I'm not impressed.
CW
Caitlynn W's updateReviewer Update
19 Oct 2020, 17:43And no one has even attempted to call me back or email me with an explanation. It's no wonder your ratings look the way they do. Absolutely disgusting.
CW
Caitlynn W's update19 Oct 2020, 17:43
Reviewer Update
And no one has even attempted to call me back or email me with an explanation. It's no wonder your ratings look the way they do. Absolutely disgusting.