1 reviews | Active since Sept 2010
Want my money back
<p>I was called by Masesi Khamkham ********** on the 22nd of March 2017, I informed the agent once my payment has gone off I want to cancel my contract as it matured, my absa cheque account was debited with another installment of R408.00. I was called again in this week and informed I did not take responsibility to cancel my contract that's why my account was debited..... I feel this is unfair as I did inform above agent no more I am done....I want my money bac****</p>
Good Day
Thank you for taking the time to contact Teljoy, for the details provided and for the opportunity to advise and assist you.
Thank you for sending through your notification,however kindly note that as per the contracts terms and conditions the payment that was debited to your account was to take full ownership of the items on rental.
We trust that this will clarify and assist you in this regard.
Thanking you
Your Teljoy Team
Good Day
Thank you for taking the time to contact Teljoy, for the details provided and for the opportunity to advise and assist you.
Thank you for sending through your notification,however kindly note that as per the contracts terms and conditions the payment that was debited to your account was to take full ownership of the items on rental.
We trust that this will clarify and assist you in this regard.
Thanking you
Your Teljoy Team
Then why does it show that the last date of contract was 01/04/2017 as per email from Masesi Khamkham sent to me on 22/03/2017- then it should have showed last debit in May???
Please explain to me as I do not fully understand, then I would have made provision for an extra month!!!
Then why does it show that the last date of contract was 01/04/2017 as per email from Masesi Khamkham sent to me on 22/03/2017- then it should have showed last debit in May???
Please explain to me as I do not fully understand, then I would have made provision for an extra month!!!