DA
Dewann A

1 reviews | Active since Apr 2018

24 Oct 2019, 12:31

Waiting two weeks for update

Waiting for more then two weeks now for a reply on my two application, Robert and Lizanne E-Mailed me 5 days ago for my documents I have sent It to them but still no reply after I E-Mailed them back and asking for feedback, really not good service, I am really not Impresses

0
Replies (6)
Teljoy
Teljoy's reply24 Oct 2019, 13:06
Official
Good day Dewann,

We sincerely apologise for the inconvenience caused. 

We have escalated this to the manager and the team will be in contact with you. 

Regards,
The Teljoy Team
DA
Dewann A's update24 Oct 2019, 14:00
Reviewer Update
Please note I am working mall hours it will be better to communicate via E-Mail
Teljoy
Teljoy's reply24 Oct 2019, 14:22
Official
Thank you for notifying us. 
DA
Dewann A's update25 Oct 2019, 14:03
Reviewer Update
24 hours later and still no correspondence via E-Mail....???
DA
Dewann A's update30 Oct 2019, 16:13
Reviewer Update
and still after i sent my documents to two different consultants I still have no reply. really this is pathetic it seems like you don't want my business, really disappointed

Teljoy
Teljoy's reply30 Oct 2019, 16:33
Official
Good day Dewann,

The team has received your documents and the assigned agent is working on your application.

Regards,
The Teljoy Team