WAITING ON FEEDBACK!!

I have been unable to contact these people telephonically for a week now or more, I understand its lockdown etc but its impossible to get through to you guys no matter what time of day it is there is never an answer, I logged a request for a callback as well and nothing.....

I app**** for a fridge as mine broke a few weeks ago and I was approved and received the contract etc and I was advised that you are unable to deliver at that time (2 weeks ago) but you would let me know

Things have since changed as online shopping is allowed and retail outlets are selling and delivering fridges

And I need an answer with regards to whether you are now able to deliver the fridge that I am in desperate need of , if not I will rather cancel things with you guys