Very unhappy Teljoy customer.

I was very impressed with the service Teljoy gives until I had to end my contract with them.

Despite me constantly following up and ensuring my contract was cancelled and advised that my contract was canceled as of 1 August 2021 I have been advised that teljoy will still debit my account for another 2 months. Why? I have paid, goods where returned as planned. They use an excuse that the receipt of Goods was done to late to cancel the debit order which is for the 1st of every month and the goods collected on 18th of August. We even checked the contract. No where does it warn about the 18th. I am now paying for a TV and washing machine that I do not have in my possession.

Teljoy! I have done my part and paid on time please do yours and stop these debit orders.... Thank you