TM
Thandi M
1 reviews | Active since Apr 2024
29 Apr 2024, 16:58
Very sad got a horror bed for my 65th birthdaygift
My bed is a disaster i am a 65 yeqr old and my bed is bad i was afraid to raise 5his as my daughelter is payibg for me thought i would aound not appreciating but she slept on it and said i must tell teljoy and if they dont attend i must miss apayment then they will call.and i told the guy who called me over and over that my matress is sinking on one side i asked do you selln us new or used things he said hed raise it for me
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Replies (2)
Teljoy's replyOfficial
30 Apr 2024, 07:50Gooday day Thandi,
We are sorry to hear about the discomfort you're experiencing with your bed. Your comfort and satisfaction are important to us, and we appreciate you bringing this matter to our attention.
Rest assured, Teljoy provides new and quality-checked, items to our customers. We understand the importance of ensuring that our customers receive products in good condition and that they meet their expectations.
We are glad to hear that you've reached out to us about the issue with your mattress. Our team will work diligently to address the sinking issue and find a suitable solution for you to ensure that you have a comfortable and restful sleep experience.
We are sorry to hear about the discomfort you're experiencing with your bed. Your comfort and satisfaction are important to us, and we appreciate you bringing this matter to our attention.
Rest assured, Teljoy provides new and quality-checked, items to our customers. We understand the importance of ensuring that our customers receive products in good condition and that they meet their expectations.
We are glad to hear that you've reached out to us about the issue with your mattress. Our team will work diligently to address the sinking issue and find a suitable solution for you to ensure that you have a comfortable and restful sleep experience.
Teljoy's reply30 Apr 2024, 07:50
Official
Gooday day Thandi,
We are sorry to hear about the discomfort you're experiencing with your bed. Your comfort and satisfaction are important to us, and we appreciate you bringing this matter to our attention.
Rest assured, Teljoy provides new and quality-checked, items to our customers. We understand the importance of ensuring that our customers receive products in good condition and that they meet their expectations.
We are glad to hear that you've reached out to us about the issue with your mattress. Our team will work diligently to address the sinking issue and find a suitable solution for you to ensure that you have a comfortable and restful sleep experience.
We are sorry to hear about the discomfort you're experiencing with your bed. Your comfort and satisfaction are important to us, and we appreciate you bringing this matter to our attention.
Rest assured, Teljoy provides new and quality-checked, items to our customers. We understand the importance of ensuring that our customers receive products in good condition and that they meet their expectations.
We are glad to hear that you've reached out to us about the issue with your mattress. Our team will work diligently to address the sinking issue and find a suitable solution for you to ensure that you have a comfortable and restful sleep experience.
TM
Thandi M's updateReviewer Update
17 Jun 2024, 22:48I refer to my complain on 29 April 2024 at 16:58 we r nearing 29 June almost two months nothing has been done to take away the horror bed that i have to sadly sleep everyday painfully its not good for diabetic to stress about teljoy like this they offered me an upgrade with a different brand than that Bamboo matress they gave till today nothing still waiting for a new matress
TM
Thandi M's update17 Jun 2024, 22:48
Reviewer Update
I refer to my complain on 29 April 2024 at 16:58 we r nearing 29 June almost two months nothing has been done to take away the horror bed that i have to sadly sleep everyday painfully its not good for diabetic to stress about teljoy like this they offered me an upgrade with a different brand than that Bamboo matress they gave till today nothing still waiting for a new matress