MB
Melani B

1 reviews | Active since Feb 2016

10 Nov 2022, 10:14

very frustrated!!

I am very frustrated at the moment!! I have to have a tv replaced due to theft and everything was approved by Tel joy. They promised me that i would get my new unit within 10-15 working days and it has been almost 30 working days with no response. Every time I phone everyone makes another promise, but they still did not deliver my unit!!! But they are quick to debit my account???????

0
Replies (1)
Teljoy
Teljoy's reply10 Nov 2022, 10:21
Official
Hello Melani, we understand your frustration and apologise for the inconvenience caused. We are working on your query and an agent will be in contact with regard to this today