1 reviews | Active since May 2013

28 Mar 2016, 15:57

Very Bad Communication

On the 24th March the signed contract and proof of payment was sent to Thapelo [Email Removed] I was also told delivery will take place on Tuesday (29th). No acknowledgement from Thapelo that the documents was received or not. I also did send an e-mail asking for an ETA on the delivery to arrange for someone to be at home at the time with no reply. Do I have to take a day of from work and wait the whole day for the delivery?

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Replies (1)
Teljoy
Teljoy's reply29 Mar 2016, 09:51
Official
Hello Azaan,

Thank you for the details, apologies that no acknowledgement was done.

However I do believe that you have been liaising with Thapelo with regards to the delivery of your goods and that this will be sorted out soonest.

Thank you

Kind Regards

Wendy