Utterly disrespectful service from this company

This outrage behavior from the agent that spoke to me. The name of the agent is SIPHIWE LANGA. His very rude over the phone no respect even spoke over me a couple of times, raising his voice.

The issue that I have us that I spoke to him on the 2nd of November to confirm the amount that needs to be paid. There was multiple times on that phone call that I confirm with him that the amount is R818 and he sent email to confirm it as well. I paid the R818 on the 2nd of November.

Today I get a call from the same guy saying that I missed a month and that I owe double payment.

Not only was he very disrespectful but also very rude. I requested to speak to a manager, at first he bluntly didn't want to pass me to a manager then said that the manager is in a meeting.

I mean this is not very customer service like and that would never recommend anyone to deal with teljoy if this the way they treat there customers