MG
Morne G
1 reviews | Active since Aug 2020
09 Sept 2020, 11:47
USELESS IN BUILDING PAYMENT PROFILE OF 10 MONTHS IN ADVANCE!!!
Being a teljoy client for more than 5 years now - and irrespective of me paying my account 10 months in advance - now I am trying to apply for a TV but I am being declined - what is the use in building a profile with the company!!!
Not impressed with the manner in which you assess my application!
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Replies (2)0
Replies (2)
Teljoy's replyOfficial
09 Sept 2020, 12:21Good day,
We hope to find you well.
We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers.
Should you wish to view your current rating, please visit, http://www.lucidliving.co.za/registrationtj/ for more information.
Kind regards
The Teljoy Team
The Teljoy Team
Teljoy's reply09 Sept 2020, 12:21
Official
Good day,
We hope to find you well.
We conduct credit assessments through our credit bureau based on affordability assessments. Different factors are taken into account: payment history, affordability, regularity, etc. Whether the application is new or an add-on to an existing account, every customer is vetted. We do this to ensure the financial well-being of our customers.
Should you wish to view your current rating, please visit, http://www.lucidliving.co.za/registrationtj/ for more information.
Kind regards
The Teljoy Team
The Teljoy Team
MG
Morne G's updateReviewer Update
09 Sept 2020, 14:52HOW DO YOU EVEN KNOW WHAT MY AFFORDABILITY IS - DID I GIVE YOU ANY INFO AND EVEN ON TOP OF IT - DID I GIVE YOU PERMISSION TO DO THESE WITHOUT MY KNOWLEDGE?????????????????????????????????????
MG
Morne G's update09 Sept 2020, 14:52
Reviewer Update
HOW DO YOU EVEN KNOW WHAT MY AFFORDABILITY IS - DID I GIVE YOU ANY INFO AND EVEN ON TOP OF IT - DID I GIVE YOU PERMISSION TO DO THESE WITHOUT MY KNOWLEDGE?????????????????????????????????????