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Monique O
1 reviews | Active since Feb 2025
24 Feb 2025, 10:33
useless customer service
Paid up my contract, was told after that that I need to request transfer of ownership, requested, was called etc. to date have not heard anything via mail about the ownership transfer I requested... no answer when you call customer care. horrible service - I need this account closed now. can't keep paying over and over. requested transfer of ownership again today .. hopefully the matter us sorted today.
Helpful (0)
Replies (7)0
Replies (7)
Teljoy's replyOfficial
24 Feb 2025, 10:56Hello Monique
We acknowledge your request for the transfer of ownership.Please note that your notice date is the 1st of April 2024, and an accounting consultant will be in contact shortly to assist with the process. We understand the urgency of your request and appreciate your patience as we work to resolve this matter.
We acknowledge your request for the transfer of ownership.Please note that your notice date is the 1st of April 2024, and an accounting consultant will be in contact shortly to assist with the process. We understand the urgency of your request and appreciate your patience as we work to resolve this matter.
Teljoy's reply24 Feb 2025, 10:56
Official
Hello Monique
We acknowledge your request for the transfer of ownership.Please note that your notice date is the 1st of April 2024, and an accounting consultant will be in contact shortly to assist with the process. We understand the urgency of your request and appreciate your patience as we work to resolve this matter.
We acknowledge your request for the transfer of ownership.Please note that your notice date is the 1st of April 2024, and an accounting consultant will be in contact shortly to assist with the process. We understand the urgency of your request and appreciate your patience as we work to resolve this matter.
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Monique O's updateReviewer Update
24 Feb 2025, 10:58My notice date was April 2024, check your paperwork, i just checked my contract period om your portal.
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Monique O's update24 Feb 2025, 10:58
Reviewer Update
My notice date was April 2024, check your paperwork, i just checked my contract period om your portal.
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Monique O's updateReviewer Update
24 Feb 2025, 11:00See below from YOUR PORTAL -
Contract TypeRent to Own: 36 MonthsContract Start / End Date & DurationStart: 2021-04-01End: 2024-04-01Duration 36 months
Contract TypeRent to Own: 36 MonthsContract Start / End Date & DurationStart: 2021-04-01End: 2024-04-01Duration 36 months
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Monique O's update24 Feb 2025, 11:00
Reviewer Update
See below from YOUR PORTAL -
Contract TypeRent to Own: 36 MonthsContract Start / End Date & DurationStart: 2021-04-01End: 2024-04-01Duration 36 months
Contract TypeRent to Own: 36 MonthsContract Start / End Date & DurationStart: 2021-04-01End: 2024-04-01Duration 36 months
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Monique O's updateReviewer Update
24 Feb 2025, 11:03you guys do not do anything URGENTLY.
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Monique O's update24 Feb 2025, 11:03
Reviewer Update
you guys do not do anything URGENTLY.
Teljoy's replyOfficial
24 Feb 2025, 11:10Hello Monigue
Sorry for the misunderstanding you will be contact today by a accountings consultant.
Sorry for the misunderstanding you will be contact today by a accountings consultant.
Teljoy's reply24 Feb 2025, 11:10
Official
Hello Monigue
Sorry for the misunderstanding you will be contact today by a accountings consultant.
Sorry for the misunderstanding you will be contact today by a accountings consultant.
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Monique O's updateReviewer Update
24 Feb 2025, 11:11yeah I hope so.
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Monique O's update24 Feb 2025, 11:11
Reviewer Update
yeah I hope so.
Teljoy's replyOfficial
24 Feb 2025, 11:21Hello Monique
It will definitely be today
It will definitely be today
Teljoy's reply24 Feb 2025, 11:21
Official
Hello Monique
It will definitely be today
It will definitely be today