BVdb
Brian Van den bergh
1 reviews | Active since Jan 2024
11 Jan 2024, 18:35
Useless!!!
Worts worst worst customer experience I have ever had. Ive order my things the 26th of Desember keeping in mind of the public holidays. However!!!, my Friend ordered his things on the 2nd of January and recieved them today.......
Everytime I ask they keep saying it is still in stock count... If id knew that you guys are this pathetic id never have app**** through you. Serouisly Terrible service
Helpful (0)
Replies (5)0
Replies (5)
Teljoy's replyOfficial
12 Jan 2024, 08:26Hello Brian thank you for reaching out, please note that we are out of stock of the product and we have requested our sales team leader to contact you and then update you on the ETA of the product.
Teljoy's reply12 Jan 2024, 08:26
Official
Hello Brian thank you for reaching out, please note that we are out of stock of the product and we have requested our sales team leader to contact you and then update you on the ETA of the product.
BVdb
Brian Van den bergh's updateReviewer Update
14 Jan 2024, 22:26Thank you. She contacted me but I have not recieved a ETA. She did mention she will let me know but since then I have not yet heard back. Sales team mentioned delivery between 10-14 Working days. Thuesday will be day 14...
Just a FYI
Just a FYI
BVdb
Brian Van den bergh's update14 Jan 2024, 22:26
Reviewer Update
Thank you. She contacted me but I have not recieved a ETA. She did mention she will let me know but since then I have not yet heard back. Sales team mentioned delivery between 10-14 Working days. Thuesday will be day 14...
Just a FYI
Just a FYI
Teljoy's replyOfficial
15 Jan 2024, 10:34Hello Brian
Thank you for bringing your concerns to our attention, and we appreciate your patience throughout this process. We understand the importance of receiving timely updates on your delivery.
I want to assure you that your matter has been escalated to our Sales Team Leader, who is actively working on obtaining the necessary information. She will be in direct contact with you shortly to provide a detailed update on the status of your delivery.
We apologize for any inconvenience caused and appreciate your understanding as we strive to resolve this matter promptly.
Thank you for bringing your concerns to our attention, and we appreciate your patience throughout this process. We understand the importance of receiving timely updates on your delivery.
I want to assure you that your matter has been escalated to our Sales Team Leader, who is actively working on obtaining the necessary information. She will be in direct contact with you shortly to provide a detailed update on the status of your delivery.
We apologize for any inconvenience caused and appreciate your understanding as we strive to resolve this matter promptly.
Teljoy's reply15 Jan 2024, 10:34
Official
Hello Brian
Thank you for bringing your concerns to our attention, and we appreciate your patience throughout this process. We understand the importance of receiving timely updates on your delivery.
I want to assure you that your matter has been escalated to our Sales Team Leader, who is actively working on obtaining the necessary information. She will be in direct contact with you shortly to provide a detailed update on the status of your delivery.
We apologize for any inconvenience caused and appreciate your understanding as we strive to resolve this matter promptly.
Thank you for bringing your concerns to our attention, and we appreciate your patience throughout this process. We understand the importance of receiving timely updates on your delivery.
I want to assure you that your matter has been escalated to our Sales Team Leader, who is actively working on obtaining the necessary information. She will be in direct contact with you shortly to provide a detailed update on the status of your delivery.
We apologize for any inconvenience caused and appreciate your understanding as we strive to resolve this matter promptly.
BVdb
Brian Van den bergh's updateReviewer Update
17 Jan 2024, 08:46Good day Teljoy
I have received my parcel yesterday morning
Thank you for sorting this out.
The biggest battle was communication and regular updates.
Just some food for thought.
I have received my parcel yesterday morning
Thank you for sorting this out.
The biggest battle was communication and regular updates.
Just some food for thought.
BVdb
Brian Van den bergh's update17 Jan 2024, 08:46
Reviewer Update
Good day Teljoy
I have received my parcel yesterday morning
Thank you for sorting this out.
The biggest battle was communication and regular updates.
Just some food for thought.
I have received my parcel yesterday morning
Thank you for sorting this out.
The biggest battle was communication and regular updates.
Just some food for thought.
Teljoy's replyOfficial
17 Jan 2024, 09:32Good day!
We sincerely appreciate your feedback and are delighted to hear that you received your parcel yesterday morning. Your satisfaction is our priority, and we take your comments regarding communication and updates to heart. We are constantly working to enhance our services and appreciate your valuable input. Rest assured; your feedback will be carefully considered as we strive to provide an even better customer experience. If there's anything specific, you'd like to share or discuss further, please feel free to reach out.
Thank you for choosing Teljoy, and we look forward to serving you seamlessly in the future.
We sincerely appreciate your feedback and are delighted to hear that you received your parcel yesterday morning. Your satisfaction is our priority, and we take your comments regarding communication and updates to heart. We are constantly working to enhance our services and appreciate your valuable input. Rest assured; your feedback will be carefully considered as we strive to provide an even better customer experience. If there's anything specific, you'd like to share or discuss further, please feel free to reach out.
Thank you for choosing Teljoy, and we look forward to serving you seamlessly in the future.
Teljoy's reply17 Jan 2024, 09:32
Official
Good day!
We sincerely appreciate your feedback and are delighted to hear that you received your parcel yesterday morning. Your satisfaction is our priority, and we take your comments regarding communication and updates to heart. We are constantly working to enhance our services and appreciate your valuable input. Rest assured; your feedback will be carefully considered as we strive to provide an even better customer experience. If there's anything specific, you'd like to share or discuss further, please feel free to reach out.
Thank you for choosing Teljoy, and we look forward to serving you seamlessly in the future.
We sincerely appreciate your feedback and are delighted to hear that you received your parcel yesterday morning. Your satisfaction is our priority, and we take your comments regarding communication and updates to heart. We are constantly working to enhance our services and appreciate your valuable input. Rest assured; your feedback will be carefully considered as we strive to provide an even better customer experience. If there's anything specific, you'd like to share or discuss further, please feel free to reach out.
Thank you for choosing Teljoy, and we look forward to serving you seamlessly in the future.