Update from my first past 2 months ago

Teljoy is wasting my time and money.... I was told +-2 weeks ago that my new TV has arrived to there warehouse all that needs to be done is to get delivered to my. I called today to find out if the driver got lost on he's way to my place and then I get told they are stil waiting for stock to come in its been over 9 months that i have send in my TV and all that teljoy expects is the next payment for that TV but it has been payed of 2 months ago and they are still billing me for a paid off TV I do understand I need to claim ownership but they can't even help me with that due to me not receiving my new unit yet.... So there is no way forward it seems to me... I have never heard so many excuses In my live... I have mails and phone recordings and they are a joke... I do understand the covid pedemic took a toll on some bussness but we are your customer not your friends don't lie to us about what's going on