wP
williem P

1 reviews | Active since Aug 2014

11 Jun 2026, 09:03

Unsatisfied customers service

I reported my faulty microwave on Monday to teljoy and I was informed that a technician will call me back for this issue.I paid monthly for this microwave on time and I can not even use it.Now What about the time from I used it I must paid .

0
Replies (4)
Teljoy
Teljoy's reply11 Jun 2026, 09:08
Official
Thank you for bringing this matter to our attention, and we apologize for the inconvenience caused.
We understand your frustration, especially as you have been making your monthly payments on time and are currently unable to use your microwave due to the reported fault. Please note that the technical department manager will contact you 
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williem P's update11 Jun 2026, 09:24
Reviewer Update
That I was told on Monday still I waiting for that so call technician to call!!!
Teljoy
Teljoy's reply11 Jun 2026, 09:26
Official
Rest assure we will call you today to fix this 
wP
williem P's update16 Jun 2026, 04:50
Reviewer Update
It is more than a week I reported my Microwave that is faulty and still this problem is not solved.Yes Teljoy is phoning me and asking everytime is the problem is solved but no solution yet