NC
N C
1 reviews | Active since Apr 2019
23 Nov 2025, 08:31
Unresolved
Further to my previous unresolved complaint, Teljoy has once again failed to deliver on their promises. Despite being assured that I would not be charged for the full month’s rental, my latest statement shows exactly that – a full month’s fee.
This is unacceptable and reflects pathetic customer service. When a company cannot honor its own commitments and ignores customer concerns, it speaks volumes about their priorities.
I urge Teljoy to resolve this immediately and start treating customers with the respect they deserve.
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Replies (3)0
Replies (3)
Teljoy's replyOfficial
23 Nov 2025, 08:40Thank you for reaching out again, and we sincerely apologize that you’re still dealing with unresolved issues. Your frustration is completely understandable, and we are very sorry that our service has fallen short of the standard you should expect from Teljoy.You were assured that you would not be charged for a full month’s rental, and seeing the opposite on your statement is not acceptable. We take this seriously, and we regret that our previous commitments were not honored and that your concerns haven’t been addressed promptly. Our customer care Manager will contact you
Teljoy's reply23 Nov 2025, 08:40
Official
Thank you for reaching out again, and we sincerely apologize that you’re still dealing with unresolved issues. Your frustration is completely understandable, and we are very sorry that our service has fallen short of the standard you should expect from Teljoy.You were assured that you would not be charged for a full month’s rental, and seeing the opposite on your statement is not acceptable. We take this seriously, and we regret that our previous commitments were not honored and that your concerns haven’t been addressed promptly. Our customer care Manager will contact you
NC
N C's updateReviewer Update
24 Nov 2025, 11:07Finally resolved thank you Teljoy.
NC
N C's update24 Nov 2025, 11:07
Reviewer Update
Finally resolved thank you Teljoy.
Teljoy's replyOfficial
24 Nov 2025, 11:12 We’re so glad to hear that everything has finally been resolved! Thank you for your patience and for letting us know.
Teljoy's reply24 Nov 2025, 11:12
Official
We’re so glad to hear that everything has finally been resolved! Thank you for your patience and for letting us know.