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nS
natasha S

1 reviews | Active since Jan 2014

02 Jan 2019, 23:40

Unprofessional services

What a horrible apolling experience , not only are they quick to do a deal but very uninterested in the customers several emails unanswered from sales and customer care . I would think twice before dealing with Teljoy

0
Replies (5)
Teljoy
Teljoy's reply03 Jan 2019, 08:05
Official
Good day Natasha,

We sincerely apologise for the inconvenience caused.

We have escalated this to the manager and she will be in contact with you. 

Regards,
The Teljoy Team 

Best regards,

nS
natasha S's update03 Jan 2019, 23:16
Reviewer Update
Ive experienced yet again this morning in competency from sales person and still hasn't confirmed my of cancelation of my application !!!!! Communication for days unheared of and all of sudden its a fight on the phone
Teljoy
Teljoy's reply04 Jan 2019, 08:09
Official
We sincerely apologise. The team leaders have received your request for cancellation and they will be in contact with you to provide feedback.

Best regards,

nS
natasha S's update08 Jan 2019, 21:39
Reviewer Update
Thank you to Lizanne Kruger for acknowledging my complaint and sorting out the issue , very professionally handled. THANK YOU
Teljoy
Teljoy's reply09 Jan 2019, 07:41
Official
Good day Natasha. 

Thank you for providing feedback on our service. Should you require any further assistance, please do not hesitate to contact us. 

Regards,
The Teljoy Team

Best regards,