Unprofessional and untruthful stagg at Teljoy

Just highly unprofessional and not straight-forward. I made an online application on teljoy website last week Jaunary 27 and I spoke with a lady called Maryke the next day 28th January. I wanted to rent a few household items for 2 months (tv, sofa, fridge and microwave)...because I am relocating and my things are been removed for cargo today and tomorrow. She explained to me when we spoke that if I'm only renting for 2 months, I would have to sign a 6-month contract and pay a cancellation fee of R500 after 2 months, I was sceptical about this at first, but I called her back the next day and agreed to go ahead with it. Then she asked for my ID, proof of address, payslip and my employer's contact numbers in order for them to do credit check and all that. All these I provided, as she said she would get back to me in 2 to 24 hours, when I didnt hear from her after 48 hours, I called back and she said the number wasn't going through, only because they were dialing 021 instead of 012. So eventually, when they confirmed with my employer, she get back to me today to say they can't rent for 2 months bcos I must do 6 months. I was like but I made it clear from day 1 that I'm applying for 2 months and you even told me that I would pay extra R500 if I don't do 6 months, and the worst part is that she's only saying it today, when I should be expecting delivery of the items I want to rent. I find this as unacceptable and untruthful, bcos now all my furniture is packed up already and will be taken away. She had the guts to tell me she only said she would see what she can do, and said nothing about the R500 fee. They claim their calls are recorded, so I wish to speak to the manager to take it up and check our conversation, but everytime they put me through to the manager (Mary), it just rings and is never answered. I wonder if this is not a conspiracy to ignore the calls....I don't know. Really stranded right now, if it was just me, I would cope, buy I have 2 little children and not having furniture just inconvenient, let alone the food that will go rotten if we don't get the fridge. I would have made other arrangements if I had known from the beginning, and why ask for all those documents if it was not possible to rent?