NR
Natasha R
1 reviews | Active since Jul 2023
16 Sept 2024, 10:21
Unhappy client
I am now really getting frustrated, I logged a ticket 3 weeks ago that the washing machine is making weird sounds and bouncing around, someone came out, worked on it and it's still doing the same. The following Monday I logged a new ticket and now I have been waiting for 2 weeks begging for assistance to get the thing fixed, the only response I always get is we will have a look into it with absolutely zero feedback after that.. 2 weeks of not being able to do washing, seriously.
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Teljoy's replyOfficial
16 Sept 2024, 10:45Hello Natasha
We sincerely apologize for the continued inconvenience you're experiencing with your washing machine. We understand how frustrating it must be to face the same issue, especially after waiting for assistance for such a long time.
I will escalate this matter to our technical team to ensure that it is prioritized, We will update you with a clear plan for the necessary repair or replacement.
We sincerely apologize for the continued inconvenience you're experiencing with your washing machine. We understand how frustrating it must be to face the same issue, especially after waiting for assistance for such a long time.
I will escalate this matter to our technical team to ensure that it is prioritized, We will update you with a clear plan for the necessary repair or replacement.
Teljoy's reply16 Sept 2024, 10:45
Official
Hello Natasha
We sincerely apologize for the continued inconvenience you're experiencing with your washing machine. We understand how frustrating it must be to face the same issue, especially after waiting for assistance for such a long time.
I will escalate this matter to our technical team to ensure that it is prioritized, We will update you with a clear plan for the necessary repair or replacement.
We sincerely apologize for the continued inconvenience you're experiencing with your washing machine. We understand how frustrating it must be to face the same issue, especially after waiting for assistance for such a long time.
I will escalate this matter to our technical team to ensure that it is prioritized, We will update you with a clear plan for the necessary repair or replacement.