Unhappy

I took a double laptop deal with teljoy. The laptops took a nearly 3 weeks to come.. When they did arrive from the moment we put the laptops on they would give problems and shut down while in use... It was 3 days of trying to use the laptop when I decided I wanted to cancel my contract and return the laptop. On the the 30th of May I sent a email to teljoy to cancel.... There is a 30 day policy to give notice .. On the 30th of June it was 30 days .. Since the 30th of June I have been emailing them to find out when they will start the cancelation process and I have not received word for a week then I received I email that tech support will contact me and when I called I was told I would receive a call back... I am still waiting.. I have 2 laptops packed in a box not being used waiting to be returned and teljoy is giving me the run around because they want to charge me for a extra month ..... This company was legit when I first used them but my experience with them lately is poor and I would never use them again or recommend them....