SM
Sikhumbuzo M

1 reviews | Active since Jan 2020

23 Jun 2020, 15:37

Unfair charge

I have received my sound system back after booking it in. To my surprise am told that I owe R612, 85 due to no fault found. The sound is definitely better than before. I'd rather terminate the rental than paying unfairly. Why would I send it away if it was not broken. If they deduct a cent more this month, am out really.

0
Replies (2)
Teljoy
Teljoy's reply23 Jun 2020, 16:15
Official
Hi  Sikhumbuzo, 

The technical department has been in contact to advise. 

Regards
SM
Sikhumbuzo M's update23 Jun 2020, 16:49
Reviewer Update
Thank you for a quick response. The technical department has called and canceled the charge as it is the first claim. Thank you to Hello Peter and their platform.