CF
Candice F

1 reviews | Active since May 2015

21 Nov 2024, 08:30

Unarthorized debits

Teljoy took R613.22 and R307 from my account. The R613.22 were the arrears and I dont know why they took R307. What is it for? They need to refund it back. My arrears have been paid in full and I still get smses to pay my arrears??? The service is very bad and they dont respond to my emails

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Replies (1)
Teljoy
Teljoy's reply21 Nov 2024, 08:57
Official
Hello Candice 

Thank you for bringing this to our attention. Our collections team will contact you shortly to assist further and provide clarity regarding the charges and SMS reminders.