Unacceptable Business Practices: My Experience with Teljoy and Their Subversive Tactics

I had a terrible experience with Teljoy, and I feel compelled to share my experience with others to help prevent them from falling victim to the same treatment. I had outstanding payments on my Teljoy account due to recent financial difficulties, and despite making continuous payments for over 2 years, I was threatened with being listed on the Southern African ***** Prevention Service multiple times. When I requested assistance from Teljoy in rescheduling or restructuring my debt, as required by the Consumer Protection Act, they provided no help and instead harassed me with direct WhatsApp messages, saying that I will never be able to get a job and that they will blacklist my ID again on their list. This was a clear violation of my rights, and I felt that their tactics were subversive and unwarranted.

I want to warn others that Teljoy's customer service is non-existent, and their threats are unfounded and unacceptable. They seem to prioritize blacklisting customers over finding amicable solutions, and their behavior towards me was nothing short of bullying. I urge anyone considering using Teljoy's services to think twice and weigh their options carefully, as I would never wish this treatment on anyone. I hope that Teljoy can learn from their mistakes and change their ways, but until then, I cannot recommend their services in good faith.