Unacceptable
Mariana van Rooyen app**** for a Xbox Series S, she went through all the steps and was approved. The rental contract was sent and she digitally signed as requested. When she contacted Teljoy they informed her that there is nothing on her profile and that the system glitched. This is unacceptable the contract was sent and it was signed, therefore Teljoy is bound by the contract. I expect immediate confirmation of order and delivery date. System glitches is no excuse.
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Replies (3)
Teljoy's replyOfficial
13 Apr 2022, 09:13Hello Rulize,We sincerely apologize for the inconvenience caused on the application journey for Mariana, rest assured we are looking into the matter and we will give her feedback sooner regarding her application.
Teljoy's reply13 Apr 2022, 09:13
Official
Hello Rulize,We sincerely apologize for the inconvenience caused on the application journey for Mariana, rest assured we are looking into the matter and we will give her feedback sooner regarding her application.
's updateReviewer Update
13 Apr 2022, 10:33So just to let everybody know that Teljoy provides clients with legally binding contracts that is legally signed by both parties and then turns around and rejects the application. Pathetic. Forwarding the contract to my attorneys.
's update13 Apr 2022, 10:33
Reviewer Update
So just to let everybody know that Teljoy provides clients with legally binding contracts that is legally signed by both parties and then turns around and rejects the application. Pathetic. Forwarding the contract to my attorneys.
Teljoy's replyOfficial
13 Apr 2022, 11:05Our head of sales department has been in contact with Mariana and they did explain to her on the matter, we sincerely apologize once more for the inconvenience caused.
Teljoy's reply13 Apr 2022, 11:05
Official
Our head of sales department has been in contact with Mariana and they did explain to her on the matter, we sincerely apologize once more for the inconvenience caused.