1 reviews | Active since Feb 2016
*****ulent old devices sold by Tel-disappointment
These are ****mers.they give you old refurbished devices on the brink of breaking. I got my laptop and within a month the screen went blank and stopped working. This was the start of my long problems because i had to send the device back more than 5 times. The last time i sent it, they said there was moisture damage because i live in Durban. However, i have a fully functioning work laptop in Durban that has never had these issues. They then quoted me 16000 for repairs, mind you they knew that the device was faulty. They fixed it and immediately when i checked it had rust on the usb ports and the screen was not working. There is a major problem with this device but they don't want to admit their wrongs. I am still paying for a non functioning device. I am losing money and my patience with TelJoy. TelDisappointment more like it
We are truly concerned to hear about your experience with your laptop and the repeated issues you've faced. Our goal at Teljoy is to provide quality products and reliable service, and we regret that this has not been your experience.
Regarding the condition of your device and the quoted repair costs, we would like to investigate this matter further to ensure that you receive the proper assistance. Our technical team will review your case, including the history of repairs, and we will reach out to discuss possible solutions.
We appreciate your patience and the opportunity to assist.
We are truly concerned to hear about your experience with your laptop and the repeated issues you've faced. Our goal at Teljoy is to provide quality products and reliable service, and we regret that this has not been your experience.
Regarding the condition of your device and the quoted repair costs, we would like to investigate this matter further to ensure that you receive the proper assistance. Our technical team will review your case, including the history of repairs, and we will reach out to discuss possible solutions.
We appreciate your patience and the opportunity to assist.
Our technical team will urgently escalate this matter for further assessment. We will review the repairs done, investigate the concerns regarding the screen and USB ports, and provide you with clear feedback on the next steps.
A representative from our technical team will be in touch with you shortly.
Our technical team will urgently escalate this matter for further assessment. We will review the repairs done, investigate the concerns regarding the screen and USB ports, and provide you with clear feedback on the next steps.
A representative from our technical team will be in touch with you shortly.