TV still not repaired after having lodged a complaints for months

Item: Teljoy
Rating: 1
Author: Petunia B

After our first review about Teljoy, we received calls from them on three occasions that they will bring a loan TV and take the other one for repairs but no one arrived as promised by them.

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Replies (1)

Teljoy's replyOfficial

12 May 2026, 08:15

Hello Petunia

Thank you for bringing this to our attention, and we sincerely apologise for the continued inconvenience and disappointment you’ve experienced.

We understand your frustration regarding the delays and the missed commitments relating to the loan TV and collection for repairs. This is certainly not the level of service we aim to provide at Teljoy.

Please allow us the opportunity to urgently follow up on your matter and provide you with proper feedback and assistance. We will escalate this with the relevant department and work towards a resolution as quickly as possible.

We truly appreciate your patience and apologize once again for the experience.

Teljoy's reply12 May 2026, 08:15

Official

Hello Petunia

Thank you for bringing this to our attention, and we sincerely apologise for the continued inconvenience and disappointment you’ve experienced.

We truly appreciate your patience and apologize once again for the experience.